Return Policy

  1. Digital Products

All products sold on this website are digital downloads. No physical items will be shipped.

Digital quilting patterns are delivered as downloadable files after purchase.

  1. Right of Withdrawal

In accordance with Article 103.m of Royal Legislative Decree 1/2007, the right of withdrawal does not apply to digital content supplied without a physical medium once the execution has begun.

By purchasing a digital product, the customer expressly agrees to immediate access to the digital content and acknowledges that, once the download or access has begun, the right of withdrawal is lost.

  1. No Returns or Refunds After Download or Access

Due to the nature of digital products, returns are not accepted and refunds will not be issued once the purchased files have been downloaded, accessed or made available to the customer.

  1. Exceptions

Refunds or replacements may be considered only in the following cases:

A technical issue prevents access to the purchased file.
An incorrect file has been delivered.
A defective or corrupted file has been provided.
A duplicate purchase has been made by mistake.

  1. Support

If you experience any issue with your order or download, please contact us at:

info@digitalharmonyquilting.shop

We will review the case and provide assistance as soon as possible.

  1. Compatibility

Customers are responsible for checking that their quilting system or software is compatible with the file formats provided before purchase.

Product pages indicate the included file formats whenever applicable.

Last updated: June 2026